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Full-Time General Manager

Inspirations Dancewear is Canada's Dancewear Superstore. We're growing and looking for a full-time General Manager.

Our Managers are people who possess skills for leadership and a passion for teamwork, are problem solvers and real-talkers with a take-initiative attitude. If you are energetic, have a love for customer service, a drive for results, and the ability to lead and influence, you'll fit in with our awesome team.

Our GM succeeds through focusing on:

  • Performance (sales, service, expense control)
  • People (staff training/development, effective communication while managing/being managed & customer interaction excellence) 
  • Process (standard operating procedures)

Responsibilities

Performance

  • Meet/exceed goals for store sales and profitability.
  • Collaborate in the development of effective plans and programs to achieve sales objectives.
  • Identify underperforming metrics & develop strategies for improvement.
  • Set an enthusiastic example in effective customer-centric sales.
  • Be knowledgeable of products & communicate this information effectively to customers and the team.


  • Oversee the execution of store visual and merchandising standards.
  • Collaborate with logistics department to ensure a well stocked inventory.

People

  • 
Demonstrate our company values and guiding principles interacting with both customers and the team.
  • Provide regular performance feedback to associates.

  • Coach, train and develop associates to meet and exceed company standards.
  • Promote a culture of teamwork by working alongside the team, establishing priorities and providing clear direction
  • Train and retain a diverse team of top talent.
  • Create an environment that inspires and encourages team growth and engagement.
  • Communicate openly with your management team informing of important developments, potential problems and related information.

Process

  • 
Be knowledgeable of and ensure staff compliance with policies, procedures and standards.
  • Meet goals for procedural excellence.
  • Create a staff schedule that supports our operational and business goals.
  • Support continuous improvement by collaborating to create and finetune policies and procedures.
  • Coordinate communication of plans & activities with associates and other departments as necessary to ensure a coordinated work effort and team approach.

Ideal candidates have:

  • Experience in a retail environment.

  • Leadership qualities.

  • Positive and entrepreneurial attitude.

  • Passion for product knowledge & customer service.

  • Appreciation for dance.

  • Excellent oral and written communication skills.

  • Good computer skills.

  • Flexibility to work a combination of days, early evenings and weekends.

Interested in Joining Our Team?

Drop off your resumé with a cover letter at the store, or email to: careers(at)inspirationsdancewear(dot)com.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest. Only those selected for an interview will be contacted.

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